Wage compression: Navigating the wage squeeze
In the ever-evolving compensation landscape, organizations grapple with a phenomenon affecting both their bottom line and employee morale: wage compression.
Compensation is complex, a significant line item on the budget and one of the most emotional aspects of employment for employees. Therefore, it’s essential to approach compensation decisions with a strategic mindset, aligning with both the financial goals (and feasibility) of your agency and the expectations of the workforce.
What is wage compression?
In its simplest form, wage compression most commonly occurs in fast-moving or tight labor markets where organizations must pay more to attract new employees. This narrows the pay gap significantly between new hires and existing employees when organizations inadvertently set starting pay too close to what their current employees earn — sometimes even exceeding the earnings of existing, seasoned staff and disregarding their skills, experience and length of service.
But it’s not just about the dollars and cents; it’s about the perceived fairness, motivation and retention of existing employees — essential factors in our current landscape, especially where employees talk about their compensation. (And while you might be tempted to prohibit this discussion among your employees, don’t. Discussing compensation is a protected activity under the National Labor Relations Act.)
Classrooms provide a valuable example to explore this challenge. Imagine you are a seasoned teacher who has been with the agency for nearly a decade. You’re passionate about the agency’s mission, committed to developing students and are an integral part of the team — especially with mentoring more junior teachers.
Along comes a recent graduate with impressive skills aspiring to make an impact as a Head Start/Early Head Start teacher. The agency hires the recent graduate with starting pay close to (if not more than) what the seasoned teacher earns. This is wage compression in its most common form.
Managing wage compression
So, what can your agency do to address and manage wage compression?
- Perform a regular review of wages, especially in advance of making hiring decisions.
- Conduct regular market analysis to keep pace with market trends. Adjust your salary structure and pay ranges annually to avoid surprises or having a compensation plan that lags the market.
- Make data-driven decisions by first understanding the current market conditions and landscape while also adjusting for your geographic region of operations and the industries you compete with.
- Differentiate pay based on an objective metric important to your agency. Consider factors such as performance, length of service, time in role, experience or another important metric grounded in data.
- Invest in professional development opportunities with clear growth plans. Let employees see how they can grow and process within your agency.
- Develop transparent communication strategies to support your compensation goals, objectives and overall philosophy.
Evaluating your compensation program
Salary compression isn’t just a numbers game; it’s a delicate balance between pay equity and organizational health.
As your agency navigates the wage squeeze, you must prioritize equity, employee morale and transparency — to the extent you can support it. Rather than jumping right to making pay adjustments, be strategic and intentional.
Take a step back to first evaluate your compensation program and its administration, including being able to address and answer these fundamental questions:
1. What is your agency’s compensation philosophy? Is it to lag, meet or lead the market?
2. How does your compensation plan align with your philosophy? How does it align with the current market?
3. How often do you conduct a competitive market analysis to confirm your understanding of market trends?
4. If you intentionally allow your compensation structure and pay practices to be below market, what other compensation components, such as total rewards, are available to employees to offset paying below market while encouraging them to stay?
5. Is this strategy sustainable for the long term?
6. If you identify wage compression, what will be your approach to alleviate compression? Or will you choose not to address compression?
How Wipfli can help
Compensation is a blend of art and science.
Find the right mix for your agency with experienced guidance from Wipfli. Our tailored solutions will help create a compensation plan to fit your organization’s needs and enable you to be a competitive employer. Contact us today to learn how we can support your agency, or get started by downloading our wage comparability study RFP. We also offer solutions to help Head Start agencies prepare for the compensation changes of the NPRM. Learn more here.
Sign up to receive additional nonprofit content in your inbox, or continue reading:
