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National League of Cities

Transforming financial efficiency

The National League of Cities (NLC) struggled with slow, manual and inaccurate invoicing and expense reporting processes within Sage Intacct. Wipfli’s InvoiceConnect and ExpenseConnect easily integrated with NLC’s existing systems and alleviated its pain points. NLC has been delighted with the Wipfli team’s exceptional responsiveness and the efficiency achieved through the connectors.

The Challenge

NLC, a nonprofit representing cities, towns and villages, needed a more efficient way to manage invoicing and expense reporting through its Sage Intacct system. With outdated manual processes, the team faced challenges with speed, accuracy and complex reporting requirements that drained resources and left room for error.

The Solution

To tackle these challenges, NLC adopted Sage Intacct enhanced by Wipfli’s InvoiceConnect and ExpenseConnect solutions. These powerful connectors integrate seamlessly with SAP Concur to streamline data entry, automate complex reports and help ensure accuracy by enforcing essential field selections like department, expense type and company. Wipfli’s solution was more robust than other products the NLC considered and offered the customizable features needed to create a quicker, more accurate and more efficient invoicing and expense reporting process.

Our invoice and expense reporting processes are now faster, more accurate and completely automated. Wipfli has been instrumental in this transformation.
Kevin Dolan, Controller of Budget and Finance, National League of Cities

The results

With Wipfli’s Sage and apps/connectors integration, NLC transformed its financial workflows:

  • Efficiency gains: The automation of invoicing and expense reporting saves NLC hundreds of dollars per hour by reducing manual work. NLC has reallocated time to high-value projects, benefiting the organization beyond cost savings.
  • Enhanced accuracy: Automated checks and integration rules prevent errors and help ensure consistency, expediting payments and improving data reliability.
  • Trusted team: NLC praises Wipfli’s responsiveness and the firm’s deep understanding of NLC’s unique needs. The Wipfli team not only anticipates requirements but also provides exceptional service from recommendation to implementation and ongoing support.